There is a 20% restocking fee
on collars returned for size errors. Our vendor has an
entire shelf full of returned collars
from people who didn't measure their
pet's neck. This ties up a huge amount
of inventory. If you don't have a cloth
tape measure, you can go to Wal-Mart or
any variety store and find one in the
craft section. Or take a string, measure
and then measure the string.
Sizes are gauged by the dog's
actual neck size, not collar size. Please
note: Measure the neck size by snuggly
wrapping a tape measure around the
room for comfort, we will do that.